DAYTON, Ohio (WDTN) – Thursday, representatives with the Ohio Department of Insurance were in the Dayton neighborhood where a house exploded Monday.
The officials spearheaded a door-to-door effort to help homeowners begin filing claims, after a natural gas explosion rocked a Dayton neighborhood on the 500 block of Brooklyn Avenue, leveling one house.
At least 49 homes were damaged in the explosion and officials expect that number to rise as more nearby families assess their property.
Several families are still unable to return homes.
2 News was with representatives, as they heard neighbor’s concerns about repairs; many of those nearby families are still trying to figure out if they have damages and how to address those issues, which is why these officials are fronting the effort to get them help.
Lt Governor Mary Taylor told 2 News that the department recognizes there’s no easy way to start the process.
“It can be confusing and of course, you’re working at a time where there’s uncertainty; folks are trying to get their lives back together,” said Taylor.
However, once you’ve got the right steps in order, you can start the hiring process for a roofer or contractor.
Authorities advise that victims look for a company that’s Better Business Bureau certified, like Angler Construction Services.
The company specializes in damage restoration and has already started evaluations on neighborhood homes.
“Sometimes in explosions like this, things need to settle — need to give it a minute just to kind of settle down. Make sure the evaluations are done right, especially if you think you have a lot of damage. Make sure an engineer looks at it,” said Matt Bowman, a senior project manager for the contracting company.
And Bowman also warns not having a professional job completed could hurt your pockets.
“Well the key to remember is that your insurance company only pays for the damage one time so if the damage isn’t fixed right, it could be up to you to fix it right the second time,” said the 12-year contracting veteran.
Officials have also advised victims to beware of scammers that could be on the prowl.
If you have suspicions that you’ve been scammed or have a general questions, you can contact the consumer hotline for the Ohio Department of Insurance at 1-800-686-1526.